| Question: |
What is
the pickup schedule during holidays? |
| Answer: |
Most of our locations try to schedule the
drivers to pick up trash the day before or the day after a holiday.
If your normal pickup day falls near a holiday please contact your
local branch to find out when your trash will be
removed.
To find your branch contact information
please click here. |
| Question: |
What
are Waste Industries' current Terms and Conditions for purchasing of goods
and/or services? |
| Answer: |
The Terms
and Conditions for Purchasing from Waste Industries, USA can be obtained
by clicking here.

|
| Question: |
How do
I get to the Waste Industries, USA Corporate Office? |
| Answer: |
Please
view the directions and a map |
| Question: |
What
types of trash can I throw away? |
| Answer: |
Regular
household trash is fine to throw away. If you have anything unusual
like paint cans, tires, appliances, oil or other chemicals, you may need
to visit one of our transfer stations to have these items recycled.
But please ask, we may be able to make these items disappear for
you! |
| Question: |
Do I
need to have my trash in bags? |
| Answer: |
It does
make the lives much easier for our drivers and helpers to have the trash
in bags. We do want for our customers to put their trash in bags that are
securely closed. |
| Question: |
Do I
need to use a Waste Industries container? |
| Answer: |
Waste
Industries does supply containers for each of our customer. We offer
containers with wheels and lids and we even deliver them right to your
door! Why would you want to use anything else? |
| Question: |
Can I
throw away yard debris? |
| Answer: |
Many of
our locations offer yard debris removal, but this depends on the local
laws. You should ask your Waste Industries Customer Service
Representative if special services are offered in your area. If they
are offered, you should ask if there are any stipulations to have this
debris removed. |
| Question: |
How can
I get rid of large items like box springs or appliances? |
| Answer: |
Removing
large items can be a hassle, so this is why many of our branches offer
special services to remove these items for you. All you have to do
is call your local branch and see what arrangements can be made to have
these items removed for you. |
| Question: |
Can I
get a dumpster at my house? |
| Answer: |
Sometimes
spring cleaning gets closets cleaned out, but your garbage can is now
overflowing. We do offer dumpsters to be placed permanently or
temporarily at private residences. A trash removal truck will need
easy access to the area where the container is to be placed. Please
refer to your local ordinances before having a container delivered.
|
| Question: |
What
size dumpsters are there? |
| Answer: |
We offer
containers in sizes such as 2, 4, 6, and 8 yard, plus larger containers
like 20, 30 and 40 yard containers that you may have seen at construction
sites. If you need to have something in a different size just ask,
we probably have it! |
| Question: |
Would I
get charged for items outside the container? |
| Answer: |
When you
sign up for residential service you should be told if there will be a
charge for extra items outside the container. This is handled on a
case-by-case basis at each branch so it's good to ask. You are not
limited to having just one container, so you can sign up for service with
multiple containers if needed. |
| Question: |
Do you
have recycling services? |
| Answer: |
Waste
Industries is proud to be a leader in recycling services in the
southeastern United States. We do offer curb-side recycling services
and also have many recycling sites. Please contact your local
branch to find out which items are
recyclable. |
| Question: |
Are
special services provided for the disabled or elderly? |
| Answer: |
Many of
our customers are just not able to push a heavy container to the curb,
this is why special services can be offered to the disabled or
elderly. Please ask your Customer Service Representative if this
would be beneficial to you. |