December 1, 2013

Welcome East Coast Sanitation Customers,
 
We are pleased to announce that Waste Industries will begin providing your solid waste services beginning December 1st, 2013. To ensure a smooth transition as we integrate your service location into our local operations, we want to provide you with the following information.
  • At this time, your day of service will not change
    • The time of day that you normally receive service may change, so please place your container near the curb the night before your day of service
    • Some customers will require a service day change in the near future, advanced notice by mail and phone will be provided to those who require a service day change
    • Continue to use the same container

  • Unpaid East Coast Trash Bills
    • Your account information and amount owed has been transferred to our system
    • Mail all East Coast payments to:

      Waste Industries LLC
      P.O. Box 580027
      Charlotte NC, 28258-0495

  • The “look and feel” of your next bill will be different
    • Waste Industries invoices will arrive in envelopes (replacing East Coast Bills)

  • Waste Industries offers single container mixed recycling service
    • Throw all of your acceptable recycling material into one container
    • Call us today to inquire about or current recycling promotion

  • Waste Industries offers curbside yard waste collection
    • Bag or bundle your material and leave it at the curb and we will take care of the rest
    • Call us today to inquire about this service

  • Waste Industries offers Ebilling – paperless billing and NO FEE payment processing
    • When you receive your first Waste Industries bill, sign-up at www.wasteindustries.com by selecting My Account (you will need your new account number to sign-up)
    • Waste Industries offers Auto-Pay. You can set up your auto-pay by signing up for E-billing.
    • Multiple ways to pay your Waste Industries bill – select My Account and Pay My Bill at www.wasteindustries.com (fees will apply to some payment methods)

We are excited about the opportunity to service you! Waste Industries will use our passion, knowledge and commitment to excellent customer service to provide you with your solid waste and recycling needs. We take pride in providing these essential services in the communities where we live and operate.

You can learn more about Waste Industries by visiting us at www.wasteindustries.com or by calling our local office in Wilmington, NC at (910) 762-7563 or (800) 942-8647.